body{background-color: #edf0f8;}
.footer_v2{background-color: #fff;}
a:hover{text-decoration: none;}
/*帮助中心首页*/
.help-main{width: 100%;height: 816px;margin: 50px auto 0;}
.help-main .main-top{width: 100%;height: 426px;margin: 0 auto;background: url(../img/line.png) repeat-x;padding-top: 50px;}
.help-main .main-top .top-img{margin:0 0 10px 0;}
.help-main .main-top .top-title{font-size: 18px;color:#2f82e9; }
.top-searchBox{position:relative;width:500px;margin:36px auto}
.top-searchBox p{font-size:13px;margin-top:20px;color: #9fa0a1;width: 500px;text-align: left;}
.top-searchBox p span{margin-right:21px;color: #333;font-size: 12px;}
.top-searchBox p span:hover{color: #2f82e9;cursor: pointer;}
.searchBar{width:100%;height:50px;position:relative;background-color:#fff}
.searchBar input{border:1px solid #dedede;background-color:transparent;height:50px;line-height:50px;width:87%;padding-left:2%;padding-right:10%;font-size:14px;color:#333;-webkit-transition:border-color .3s;transition:border-color .3s;position:absolute;left:0;top:0; box-shadow: 2px 2px 10px #dedede;}
.search::-webkit-input-placeholder { /* WebKit browsers */color:#999;}
.search:-moz-placeholder { /* Mozilla Firefox 4 to 18 */color:#999;}
.search::-moz-placeholder { /* Mozilla Firefox 19+ */color:#999;}
.search:-ms-input-placeholder { /* Internet Explorer 10+ */color:#999;}
.searchBar input:hover{border-color:#b2b2b2}
.searchBar input:focus{border-color:#00ace9}
.searchBar button{width:95px;height:52px;position:absolute;right:0;top:0;display:inline-block;border:none;cursor:pointer;background-color:#2f82e9;color:#fff;padding: 0 15px;}
.searchBar button:hover{background-color: #3b8df2;}
.searchBar button:active{background-color: #2579e1;}
.searchBar button:before{font-size:18px}
.searchBar button img{float: left; margin: 2px 5px 0 0;}
.searchBar button .search-text{float: left;font-size: 16px;}
.help-main .main-bottom{width: 100%;height: 260px;background-color: #7b849c;padding: 40px 0;}
.help-main .bottom-box{width: 1220px;height: 260px;margin: 0 auto;}
.help-main .list-box{width: 194px;height: 220px;margin: 0 10px;background-color: #fff;float: left;padding: 20px 10px 20px 20px;}
.help-main .box-top{height: 40px;border-bottom: 2px solid #adc9eb;display: block;float: left;}
.help-main .box-top .icon{width: 32px;height: 32px;float: left;}
.help-main .box-top span{float: left;font-size: 22px;color: #2f82e9;margin: 5px;}
.help-main .box-main{width: 100%;height: 105px;float: left;text-align: left;padding: 25px 0;}
.help-main .box-main li{margin: 7px 0; overflow: hidden; white-space: nowrap; text-overflow: ellipsis;}
.help-main .box-main a{color: #333;font-size: 12px;}
.help-main .box-main a:hover{color: #2f82e9;}
.help-main .more{float: left;text-align: left;margin-left: 0px;}
.help-main .more a{color: #2f82e9;}
.help-main .more a:hover{color: #1169d7;}
.help-main .more a span{font-size: 16px;}
.footer_v2{margin-top: 0px;position: relative;}
/*帮助中心搜索页*/
.search-main{width: 960px;margin: 25px auto;background-color: #fff;margin-bottom: 60px;}
.search-main .main-head{height: 40px;width: 270px;margin: 0 auto;padding-top: 40px;}
.search-main .main-head img{float: left;}
.search-main .main-head span{float: left;font-size: 20px;color: #2f82e9; margin: 10px 0 0 10px;}
.search-main .top-searchBox{width: 650px;margin: 20px auto;}
.search-main .searchBar button{width: 95px;}
.search-main .search-result{width: 650px;margin: 0 auto;padding-bottom: 60px;}
.search-main .search-result .title{text-align: left;font-size: 14px;color: #999;}
.search-main .result-list li{padding-left: 10px;height: 40px;line-height: 46px;text-align: left;border-bottom: 1px solid #edf0f8;}
.search-main .result-list li:hover{background-color: #f8f8f8;}
.search-main .result-list li a{color: #333;}
.search-main .result-list li a:hover{color: #2f82e9;}
.search-main .search-error{margin-top: 70px;display: none;}
.search-main .search-error img{margin-bottom: 20px;}
.search-main .search-error p{font-size: 14px;color: #999;height: 25px;}
.search-main .search-error a{color: #2f82e9;}
.search-main .search-error a:hover{color: #1169d7;}
/*帮助中心信息列表页*/
.list{width: 960px;margin: 50px auto 0;margin-bottom: 45px;position: relative;padding: 25px 0;overflow: hidden;}
.list-left{float: left;width: 220px;background-color: #fff;margin-right: 20px;}
.list-right{float: right;width: 720px;background-color: #fff;}
.list-left .left-top{margin: 20px 0 20px 40px;height: 30px;width: 170px;display: none;}
.list-left .left-top .icon{width: 32px;height: 32px;float: left;}
.list-left .left-top .text{float: left;font-size: 22px;color: #6ca0ee; margin: 7px;}
.list-left .J_group{display: none;}
.list-left .group{border-top: 1px solid #edf0f8;}
.list-left .group .group-name{display: inline-block;height: 20px;width: 205px;color: #5d5d5d;font-size: 14px;padding: 20px 0 20px 15px;}
.list-left .group .subList{background: url(../img/arrow.png) no-repeat;width: 16px;height: 16px;float: left; margin: 6px 10px 0 0;}
.list-left .group.open .subList{background-position: 0 -32px;}
.list-left .group .subList-text{float: left;margin-top: 3px;width: 175px;overflow: hidden;  white-space: nowrap;text-overflow: ellipsis;text-align: left;}
.list-left .group.open .scenes{display: block;}
.list-left .group .scenes{display: none;width: 220px;}
.list-left .scenes li{background-color: #f2f4fa;height: 50px;width: 220px;}
.list-left .scenes li.cur,.list-left .scenes li:hover{background-color: #dce2f1;}
.list-left .scenes a{display: inline-block;height: 50px;line-height: 50px;text-align: left;width: 170px;color: #333;font-size: 12px;overflow: hidden;white-space: nowrap;text-overflow: ellipsis;}
.list-left .scenes .cur a,.list-left .scenes li:hover a{color: #5291ea;}
.list-right .main-head{width: 650px;height: 32px;margin: 20px auto;}
.list-right .main-head img{float: left;}
.list-right .main-head span{float: left; font-size: 20px; color: #2f82e9;margin: 10px 0 0 10px;}
.list-right .top-searchBox{width: 650px;margin-top: 20px;}
.list-right .text{width: 640px;padding: 0 40px 40px 40px;text-align: left;font-size: 14px;color: #333;}
.list-right .text-title{font-size: 22px;margin:15px 0;line-height: 33px;text-indent: 20px;}
.list-right .text-content{text-indent: 28px;line-height: 30px;}
.list-right .hot{width: 640px;padding: 0 40px 40px 40px;text-align: left;font-size: 14px;color: #333;background: none;margin-left: 0px;}
.list-right .hot-title{font-size: 14px;margin:15px 0;color: #999;}
.hot-list li{height: 30px;line-height: 30px;width: 640px;overflow: hidden;white-space: nowrap;text-overflow: ellipsis;}
.hot-list a{color: #333;}
.hot-list a:hover{color: #2f82e9;}

.problem-btn { margin: 40px 0 20px 0;}
.problem-btn p { color: #838586; margin-bottom: 10px;}
.problem-btn div { width: 130px; height: 30px; line-height: 30px; border: 1px solid #a7a7a7; color: #4d4d4d; text-align: center; float: left; background: #f7f7f7;}
.problem-btn div:hover { cursor: pointer; background: #e7f2ff; border: 1px solid #2f82e9; color: #2f82e9;}
.problem-btn div i { display: inline-block; width: 17px; height: 17px; margin-right: 5px;}
.problem-btn .yes-btn i { background: url("../img/evaluation.png") 0 0;}
.problem-btn .yes-btn:hover i { background: url("../img/evaluation.png") 0 -17px;}
.problem-btn .yes-active { border: 1px solid #2f82e9; background: #2f82e9; color: #ffffff;}
.problem-btn .yes-active i { background: url("/help/static/img/evaluation.png") 0 -34px;}
.problem-btn .no-btn { margin-left: 20px;}
.problem-btn .no-btn i { background: url("../img/evaluation.png") 0 -255px; vertical-align: middle;}
.problem-btn .no-btn:hover i { background: url("../img/evaluation.png") 0 -68px;}
.problem-btn .no-active { border: 1px solid #2f82e9; background: #2f82e9; color: #ffffff;}
.problem-btn .no-active i { background: url("/help/static/img/evaluation.png") 0 -85px}

/* 客服 */
.cust {
  right: 15px;
  top: 231px;
  position: fixed;
  z-index: 2000000000;
  border-radius: 2px;
}
.cust-container {
  display: inline-block;
  width: 253px;
  height: 83px;
  border-radius: 2px;
  position: relative;
  font-family: "microsoft yahei";
  font-size: 14px;
  background: #fff;
  border: 1px solid #dadee7;
  box-shadow: 0 1px 3px rgb(30 36 49 / 15%);
  cursor: pointer;
  overflow: hidden;
}
.cust-container .avatar {
  width: 85px;
  height: 83px;
  position: absolute;
  left: 0;
  top: 0;
}
.cust-container .title {
  display: inline-block;
  word-break: break-all;
  word-wrap: break-word;
  text-overflow: ellipsis;
  white-space: nowrap;
  overflow: hidden;
  max-width: 125px;
  font-size: 20px;
  position: absolute;
  left: 126px;
  top: 16px;
  color: #1e2330;
}
.cust-container .signature {
  display: inline-block;
  word-break: break-all;
  word-wrap: break-word;
  text-overflow: ellipsis;
  white-space: nowrap;
  overflow: hidden;
  max-width: 150px;
  position: absolute;
  left: 97px;
  top: 50px;
  text-align: left;
}